1. What we deliver
Courses are accessed through an account dashboard and lesson pages. Eligible digital resources, e-books, software packages or templates may be downloaded through account-controlled links. Products are digital only unless otherwise stated.
2. When access is granted
For free resources, access may be available immediately or after account registration. For paid items, access should be granted after the platform receives a confirmed successful payment and creates a valid entitlement.
3. Order and account verification
Sign in using the same account used at checkout. If access does not appear, check the order history, avoid repeating payments, and contact support using your order reference.
4. Compatible formats
Item pages should describe file type, requirements, size and supported systems when relevant. Software may require its own setup, licence or compatible operating system.
5. Download and security
Digital delivery may use authenticated download endpoints and limited access permissions. Do not share private links or upload downloaded files to untrusted sites.
6. Problems and assistance
Report missing, incorrect or inaccessible digital content through the Contact form. Real-payment confirmation, email notifications and permanent storage arrangements must be validated before public sales.